Your privacy is important to us. It is Sense's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://senseapp.ai, https://memory.senseapp.ai and other sites we own and operate.

At Sense we are committed to protecting and respecting your privacy. As a European data controller, Sense complies with the requirements of the European GDPR when processing personal data.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 15 December 2024.

Last updated: 15 December 2024
‍

Who we are
‍In this document Sense, we, or us refers to SENSE AI TECHNOLOGIES LIMITED, 10 Randolph Close, Canterbury, England, CT1 3AZ
‍
‍
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
‍

Limited Use Disclosure
We store the following data on in our database: 
- User data, such as: Full name, Email, Company name, Password for our service
- Data from the integrations: Name of every resource, Data of the users related to every resource (User name, Avatar, Email), Content of every resource, Project name.

We don't store the resources themselves (e.g. images, PDF documents, files, emails, etc), they all remain stored in your apps.
All communications with the connected integrations are exclusively "Read-only". We don't manipulate with your data in any manner.

‍All this data is stored in our databases and can be removed by user's request. We don't send any data to any third-party AI models.
‍
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
‍
‍
Personal Information
We may ask for personal information — for example, when you register an account or when you contact us — which may include one or more of the following:

Full Name
Company Name
Email
‍
‍
Transaction Data
Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.
‍
‍
Legitimate Reasons for Processing Your Personal Information
The legal basis for the processing is often the fact that it is necessary for the performance of a contract, for instance the contracts Sense has with customers and suppliers. Processing can also be necessary to comply with legal obligations, for instance the obligations concerning the keeping of tax and business records.In some situations the processing is based on the consent of the data subject, for instance in relation to the acceptance of cookies, a subscription to the newsletter, or providing information for a job interview. Finally, the processing is sometimes based on the legitimate interests pursued by Sense, for instance when using website traffic data to optimise performance.
‍
‍
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:

Register for an account
Purchase a subscription
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to provide you with our platform's core features and services
to enable you to customize or personalize your experience of our website
for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
for technical assessment, including to operate and improve our app, associated applications, and associated social media platforms.

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.
‍

Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
‍
‍
How Long We Keep Your Personal Information
When the processing is related to the performance of an agreement, we keep personal data for the duration of the contract and a period of two years after the end of the contract. Thereafter we only keep such personal data as necessary to comply with legal obligations and for the period these obligations apply. When the processing of the personal data is based on your consent we keep it as long as the data is necessary for the purpose, unless you withdraw your consent earlier. As for processing based on compliance with a legal obligation, we keep the data for as long as these legal obligations remain in place. If the processing is based on Sense's legitimate interest, we keep the data as long as necessary for the purpose, or until the legitimate interest seizes to exist.
Read more about our Privacy approach.
‍
‍
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
‍
‍
Disclosure of Personal Information to Third Parties
We may disclose personal information to:

a parent, subsidiary, or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

Integrations with the apps the users add.
‍

Location of Personal Information
‍We treat your personal data confidentially and will share your data only when necessary to provide your services, conduct our business operations, or for anything else provided you gave your consent. We securely store your data in the cloud located in Germany so you can keep your work backed up and accessible from anywhere you need it.
‍
‍
International Transfers of Personal Information
The personal information we collect is stored and/or processed in Germany, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
‍
‍
Your Rights and Controlling Your Personal Information
Right of access 
You have the right to ask us if we process your personal data and to receive a copy of such data.
Right to rectification 
You have the right to ask us to correct any information that is not accurate, or to complete information that is incomplete.
Right to erasure 
You have the right to request that we erase your data under certain circumstances, for instance when the data is no longer necessary for the purpose or when you have withdrawn earlier given consent.
Right to data portability 
You have the right to receive a copy of your personal data in a common machine-readable format or, where technically feasible, to transmit your personal data directly to another organisation.
Right to restriction of processing 
You have the right to object to the processing of your personal data under certain conditions, for instance when the processing is no longer necessary for the purpose or the processing is unlawful.
Right to object You have the right to object to the processing of your personal data when processing is based on the ground of legitimate interests.
Right to withdraw consent When our processing of your personal data is based on your consent, you always have the right to withdraw your consent.
If you wish to exercise any of these rights you can contact us at: request@senseapp.ai
You always have the right to lodge a complaint with the competent supervisory authority.

‍
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.
‍
‍
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
‍
‍
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
‍
‍
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
‍
‍
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:

Dzianis Pomazau
request@senseapp.ai